As an Indian Herbal medicine, dietry suppliments manufacturer, it is our top priority to protect your privacy. We know the connotation of disclosing personal information while buying online medication or other dietry suppliments may be somewhat disconcerting and that makes us want to work harder to ensure your privacy is protected.

    Although you are dealing virtually online, we are an Indian company, and therefore we adhere to the strict national standards in India. The national privacy standards in India are expanding and can be read in Personal Data Protection Bill 2019 along with Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rule 2011.

    We do collect personal information about you in order to fill your prescription orders or provide you any medical services, and we pledge to maintain the confidentiality of that information. Although you are our customers, you are also patients of the medical professionals we work closely with. That is the reason we seek your consent to communicate with pharmacists and other medical professionals in order to ensure the medication order we send you is handled with utmost care or the medical service we provide to you is up to medical standards while at the same time ensuring your privacy is maintained. We do not sell, rent or give away the information you have entrusted to us.

    This Privacy Policy describes how we collect and use the personal information you provide us on our application, website, by email, or the telephone. It also describes the choices available to you regarding our use of your personal information and how you may access, delete, and update this information.

    Applicability

    This Privacy Policy shall be applicable to the Users and third party Vendors registered with Bhumifresh.

    Privacy and Security

    We have strict policies and procedures in place to safeguard the privacy and security when you disclose personal information to us. Our application and website is encrypted and both secured to ensure private data transferred to us meets the standards set by our Privacy Officer.

    Your personal information, including the data contained in our computers/database and transferred to us online, is protected from unauthorized access. Its use is restricted to employees who have a legitimate business need and reason for accessing the information. All employees of Bhumifresh are required to adhere to the privacy standards we have established and to follow all applicable laws and regulations.
     

    We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with:
     

        Section 43 A of the Information Technology Act, 2000;.

        Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the \\\\\\\\\\\\\\\\"SPI Rules\\\\\\\\\\\\\\\\"); and.

        Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

    Employees are strictly prohibited from accessing and/or disclosing your personal information without previous authorization. All employees are aware that failing to maintain the confidentiality of personal information at all times will result in immediate and appropriate disciplinary action.
     

    This Privacy Policy is applicable with immediate effective as and when you register with Bhumifresh by clicking the “I Accept” button. Any information provided by you to Bhumifresh is subject to this Privacy Policy.

    Types and Use of Personal Information Collected

    The personal information we collect from you (as User) and about you is used to provide you to provide the products you have requested. This information varies depending upon whether you are a user or a prospective user. Examples of personal information we may collect from you or about you include but are not limited to: your name, your email address, your physical address, telephone number, and credit card information.

    The personal information we collect from You (as Third Party Vendor) and about you is used to register and list your Firm on Bhumifresh e-platform and to provide products to you as per your order.

    The information may be obtained from a telephone or email conversation, online account creation, prescription form or from other sources, such as medical forms or reports etc. We maintain personal information regarding your transactions with Bhumifresh and we may request additional information in order to provide you with our products and services.
     

    When visiting Bhumifresh, you are doing so anonymously and privately without revealing any personal information. We do not collect information that could identify you personally unless you choose to provide it voluntarily.
     

    The choice is always yours when it comes to providing us with your personal information. However, deciding to withhold details may limit our ability to provide you with the products and services we offer. If we cannot move forward with your order based on the information you have provided, we may ask for additional details to facilitate the process.
     

    Choice to Opt-Out

    You may access your personal information at any point by logging into your online account on our application or website. If you no longer wish to receive our marketing materials, you may opt-out of receiving them by following the instructions on how to unsubscribe or by emailing us at info@bhumifresh.com.com

    Safeguarding Your Medical Information

    Bhumifresh does not rent, sell, or give away your personally identifiable medical information to anyone for marketing purposes. We will only use and share personally identifiable medical information for specifically requested transactions and for those purposes required or permitted by law.

    When We May Disclose Information

    Bhumifresh respects the confidentiality of your personal information. There are circumstances in which we may disclose to third parties information we have about you in order to conduct our business, including processing a prescription transaction or medical services that you request or authorize. We will make these disclosures only when they are permitted or required by law. These disclosures may include providing information in response to a request by regulatory or governmental authorities, other administrators, auditors, or consultants.

    We use third parties such as dispensing pharmacies, pharmacists, diagnostic labs, phlebotomists and doctors to help fulfil orders, processing companies to issue payment transactions, and an email service provider to communicate via email with you on our behalf. We may share your personal information (i.e. name, mailing address, medical profile information) with these third parties to administer your business and provide services to you. These third parties are prohibited from using your personal information for promotional purposes..
     

    We disclose the required information of Vendors to Users to make that convenient for them to place orders, write reviews, comments and give ratings. Further, some of the information of Vendors will be disclosed to our Supply Partners, so Vendors can have the benefit of getting quick supplies of stock. .
     

    We do not rent, sell, or disclose any of your personal information, regardless of whether you are a current or former customer, your privacy is maintained. Should your relationship with Bhumifresh end, we will continue to limit disclosures of your personal information in accordance with our stated privacy policy and practices just as we do for those who maintain a continuing relationship with us..
     

    We may use information regarding Your location or the location of Your device through which You access the Service of Bhumifresh for a number of purposes, including without limitation to confirm You are located in a jurisdiction in which the Service is offered and for delivering or completing the order..

    Accessing and Updating Your Personal Information

    You may request a change or update your personal information by visiting the “My Account” section on our website or application, or emailing Customer Service at info@bhumifresh.com.com. If you or a person authorised on your behalf wish to cancel your account or request that we no longer use your information to provide you with our services, please email Customer Service at info@bhumifresh.com.com Bhumifresh will retain your information for as long as your account is active or is needed to provide services. We will keep and use your personal information to adhere to legal obligations, settle disputes, and enforce or apply our terms of use or terms and conditions of supply and other agreements.

    Cookie Policy

    When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies..

    Bhumifresh uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and to provide content from third parties. You can control the use of cookies at the browser level. Our website may still be used if you choose to reject cookies, however, your ability to use certain features may be limited.

    Links to Other Websites

    We may from time to time publish links to other websites we believe to be of interest. It is important to note that we do not have control over these websites, and how they use your personal information, therefore we cannot guarantee that they will adhere to the same privacy steps as Bhumifresh.

    Changes to the Bhumifresh Privacy Policy

    Any future changes made to our privacy policy will be posted on this page, our home page, and other places where we deem it necessary. We may also choose to notify you by e-mail, when appropriate.

    Last updated Date: 30/08/2022

    Contact Information and Grievance Redressal:

    If you have questions about this Privacy Policy, please contact our customer service at info@bhumifresh.com.com. In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: .

    Name: Mr. Parag Shirsat.
     

    Email: info@bhumifresh.com.
     

    Time: Mon - Sat (9:00 - 18:00).
     

    Registered Address: Pune